Manage your patients’ care remotely

Remote monitoring connects patients with clinicians online to track symptoms, provide timely care, reduce unnecessary appointments, and support patient-initiated follow-up.

Benefits

Remote Monitoring was created by Guy’s and St. Thomas’ NHS Foundation Trust in partnership with Unboxed - a strategic design and digital product development agency. The platform was designed in collaboration with patients and clinicians to meet the needs of both. It is easy to use and built on validated Patient Reported Outcomes Measures (PROM) questionnaires.

Monitor patients between sessions

View PROM results and communicate with patients by SMS.

More productive appointments

Show patients how their symptoms have changed over time.

Bespoke questionnaire

Specify your own PROM using validated questions from multiple sources.

Timely identification of deterioration

Map changes in symptoms to ensure appropriate care at the right time.

Free up clinical resource

Decide if an appointment is needed or if remote advice suffices.

Your patient’s data is protected

Data and communications is securely stored and encrypted in the UK.

Visual symptom history

Use PROM results to review patient reported symptoms in consultation.

Support patient self-care

Share resources for symptom management based on PROM scores.

Personalised patient care

Flag deterioration in the patient’s health and redirect them to the right care.

How it works

Patients complete a regular PROM using their mobile phone. Clinicians access results in a secure dashboard.

Send monitoring form 

Patients or their carers are sent a link to their online questionnaire by SMS.

Review the data

A care coordinator is alerted to significant changes in the patient’s symptoms.

Escalate and give treatment

Care coordinators can arrange urgent appointments or inform clinicians where results need further assessment.

Support self care

Coordinators send patient guidance on self-management to help the patient manage symptoms without having to come into the clinic.

Our work with Guys and St. Thomas Hospital

We worked with the rheumatology team at Guys and St. Thomas’ Hospital to set up a Remote Monitoring service for long-term patients in their care. Following it’s launch early findings show:

87.6%

of patients who were invited to participate in remote monitoring engaged with the service at Guy’s and St Thomas’ NHS Foundation Trust.

77.5%

of patients with rheumatoid arthritis had their flare-up identified early.

  • “Before I began to use the remote monitoring service, you were given long forms to fill in, rate this and draw lines and things. I noticed the last time I went to the hospital, I did not have to do that.”

    Rheumatoid arthritis patient

  • The remote monitoring service has given us a more holistic view of our patients' health and the reassurance that they are safe and well without having to routinely see them in-person.

    Lead Consultant

See how remote patient monitoring can work for you

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